my account get disable

Question

my subscription id get disabled and i want to waive off my bill please help

Answer 1

When your Azure subscription is disabled, you can no longer be used to create or manage Azure resources. While in this state, your virtual machines are de-allocated, temporary IP addresses are freed, storage is read-only and other services are disabled. A subscription can be disabled for the following reasons:

Your credit may have expired.

You may have reached your spending limit.

You have a past-due bill.

Your credit card limit was exceeded.

It was explicitly disabled or cancelled.

Depending on the subscription type, a subscription may remain disabled between 1 - 90 days. After that, it's permanently deleted.

For more information, see Reactivate a disabled Azure subscription.

Please check this article:

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/subscription-states

** Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful **

Answer 2

Hello Ruman Kaif,

Thanks for your question.

You first need try and resolve past due balance

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/resolve-past-due-balance

Then you can proceed to contact billing support here:

Please send a ticket via:

https://azure.microsoft.com/en-us/support/create-ticket

You can also try by phone:

https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Billing support is free and they can assist you with disputed bills

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola