I cannot log in to my tenant AADSTS5000224: We are sorry, this resource is not available.

Question

I lost access to one of my tenant, receiving the error below:

Error message: AADSTS5000224: We are sorry, this resource is not available. If you are seeing this message by mistake, please contact Microsoft support. Trace ID: 3c1735ad-6ba2-4214-a554-0502bdda9400 Correlation ID: 55ca6dee-e508-4508-b0b0-894834e40877 Timestamp: 2025-01-23 00:07:29Z

Answer 1

Hello @Vlad Yultyyev,

Thank you for connecting offline to check the issue.

This error indicates that authentication for your Azure tenant was temporarily disabled due to a recent security incident. To resolve this issue, we needed to enable re-authentication for your tenant.

I reached out to the Product Group team internally, and they have confirmed that they have unblocked and re-authenticated your tenant. Please check and confirm whether you are now able to access it successfully.

I hope this information is helpful. Please feel free to reach out if you have any further questions.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Answer 2

Hello,

Got the same exact error when accessing https://entra.microsoft.com/.
I am on Free Trial with my personal account but very much need to evaluate what can be a valid alternative for our current organizational setup.

BR