The computer crashes randomly. How can I solve this issue?

Question

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_PROCESS_DIED (ef)
        A critical system process died
Arguments:
Arg1: ffffa806344ea0c0, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: ffffa806344ea0c0, The process object that initiated the termination.
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 7000

    Key  : Analysis.Elapsed.mSec
    Value: 325082

    Key  : Analysis.IO.Other.Mb
    Value: 105

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 129

    Key  : Analysis.Init.CPU.mSec
    Value: 1796

    Key  : Analysis.Init.Elapsed.mSec
    Value: 100755

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 171

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27725.1000

    Key  : Analysis.Version.Description
    Value: 10.2408.27.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2408.27.1

    Key  : Bugcheck.Code.KiBugCheckData
    Value: 0xef

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0xef

    Key  : Bugcheck.Code.TargetModel
    Value: 0xef

    Key  : CriticalProcessDied.ExceptionCode
    Value: 34563080

    Key  : CriticalProcessDied.Process
    Value: svchost.exe

    Key  : Dump.Attributes.AsUlong
    Value: 21000

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 100

    Key  : Failure.Bucket
    Value: 0xEF_svchost.exe_LocalServiceNoNetworkFirewall_BUGCHECK_CRITICAL_PROCESS_34563080_ntdll!NtTerminateProcess

    Key  : Failure.Hash
    Value: {66c56d9a-3cba-ca4a-5a12-e4f439e4c9c4}

    Key  : Hypervisor.Enlightenments.Value
    Value: 0

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 0

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 0

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 0

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 0

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 0

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 0

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 0

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 0

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 0

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 0

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 131072

    Key  : Hypervisor.Flags.ValueHex
    Value: 20000

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 0

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 0

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 0

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 0

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 0

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 0

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 0

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 0

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 0

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 0

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 0

    Key  : Hypervisor.RootFlags.Value
    Value: 0

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 0

    Key  : SecureKernel.HalpHvciEnabled
    Value: 0

    Key  : WER.OS.Branch
    Value: ge_release

    Key  : WER.OS.Version
    Value: 10.0.26100.1


BUGCHECK_CODE:  ef

BUGCHECK_P1: ffffa806344ea0c0

BUGCHECK_P2: 0

BUGCHECK_P3: ffffa806344ea0c0

BUGCHECK_P4: 0

FILE_IN_CAB:  MEMORY.DMP

DUMP_FILE_ATTRIBUTES: 0x21000

FAULTING_THREAD:  ffffa80634563080

PROCESS_NAME:  svchost.exe

CRITICAL_PROCESS:  svchost.exe

ERROR_CODE: (NTSTATUS) 0x34563080 -

Answer

Hello: romungi-MSFT

I have read your question, and I want to offer you my experience and the golden solution to a previous problem that happened to me similar to your problem.

Use the System File Checker tool to repair missing or corrupted system files

When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether. If this happens, you can use the Deployment Image Servicing and Management tool (DISM) and the System File Checker tool (SFC) to scan your system files and restore any corrupted or missing files.

https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

This is a site explaining how to do the repairs, and it is from the official Microsoft site. You can take a look.

Share via

The computer crashes randomly. How can I solve this issue?

1 answer

Your answer