Sign-Up issues

Question

Hello, I'm participating in creating a start-up company and I'm interested in using Azure, only issue is that I'm encountering issues from the get go-at sign up.

I'd appreciate any help with this.

I'll post the error down here.

{
  "sessionId": "a101d745eb4d4c4d866d31f71d6207dd",
  "errors": [
    {
      "errorMessage": "interaction_required: AADSTS16000: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application '0fdc37af-a69e-49ea-8ee9-a1d69e7edb0c'(Microsoft_Azure_Resources) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: bcaabb72-3de7-4d19-a107-066c16261000 Correlation ID: d338ee50-696d-4dfb-a039-1a35a91083bd Timestamp: 2025-01-21 13:47:30Z",
      "clientId": "0fdc37af-a69e-49ea-8ee9-a1d69e7edb0c",
      "scopes": [
        "https://graph.microsoft.com//.default"
      ]
    }
  ]
}

Answer 1

Hi Command Health,

Thanks for reaching out to Microsoft Q&A.

Looks like you need to add yourself as a guest user and then access portal. Please follow below steps:

Invite an external guest user

Sign in to the Microsoft Entra admin center as at least a User Administrator.

Browse to Identity > Users > All users.

Select Invite external user from the menu.

Basics for external users

In this section, you're inviting the guest to your tenant using their email address. For this quickstart, enter an email address that you can access.

Email: Enter the email address for the guest user you're inviting.

Display name: Provide the display name.

Invitation message: Select the Send invite message checkbox to send an invitation message. When enabling this checkbox, you can also set up the customized short message and another CC recipient.

Select the Review and invite button to finalize the process.

Review and invite

The final tab captures several key details from the user creation process. Review the details and select the Invite button if everything looks good.

An email invitation is sent automatically.

After you send the invitation, the user account is automatically added to the directory as a guest.

Accept the invitation

Now sign in as the guest user to see the invitation.

Sign in to your test guest user's email account.

In your inbox, open the email from "Microsoft Invitations on behalf of Contoso."

In the email body, select Accept invitation. A Permission requested by: page opens in the browser.

1. Select Accept.

The My Apps page opens. Because we haven't assigned any apps to this guest user, you'll see the message "There are no apps to show." In a real-life scenario, you would add the guest user to an app so the app would appear here.

Invite an external guest user

 Tip

Steps in this article might vary slightly based on the portal you start from.

Sign in to the Microsoft Entra admin center as at least a User Administrator.

  Browse to **Identity** > **Users** > **All users**.
  
  ![Screenshot of the All users page.](https://learn.microsoft.com/en-us/entra/external-id/media/quickstart-add-users-portal/all-users-page.png)
  
     Select **Invite external user** from the menu.
     
     ![Screenshot of the invite external user menu option.](https://learn.microsoft.com/en-us/entra/external-id/media/quickstart-add-users-portal/invite-external-user-menu.png)
     
     Basics for external users
     
     In this section, you're inviting the guest to your tenant using *their email address*. For this quickstart, enter an email address that you can access.
     
        **Email**: Enter the email address for the guest user you're inviting.
        
           **Display name**: Provide the display name.
           
              **Invitation message**: Select the **Send invite message** checkbox to send an invitation message. When enabling this checkbox, you can also set up the customized short message and another CC recipient.
              
              ![Screenshot of the invite external user Basics tab.](https://learn.microsoft.com/en-us/entra/external-id/media/quickstart-add-users-portal/invite-external-user-basics-tab.png)
              
              Select the **Review and invite** button to finalize the process.
              
              Review and invite
              
              The final tab captures several key details from the user creation process. Review the details and select the **Invite** button if everything looks good.
              
              An email invitation is sent automatically.
              
                 After you send the invitation, the user account is automatically added to the directory as a guest.
                 
                 ![Screenshot showing the new guest user in the directory.](https://learn.microsoft.com/en-us/entra/external-id/media/quickstart-add-users-portal/new-guest-user-directory.png)
                 
                 Accept the invitation
                 
                 Now sign in as the guest user to see the invitation.
                 
                    Sign in to your test guest user's email account.
                    
                       In your inbox, open the email from "Microsoft Invitations on behalf of Contoso."
                       
                       ![Screenshot showing the B2B invitation email.](https://learn.microsoft.com/en-us/entra/external-id/media/quickstart-add-users-portal/quickstart-users-portal-email-small.png)
                       
                          In the email body, select **Accept invitation**. A **Permission requested by:** page opens in the browser.
                          
                          ![Screenshot showing the Review permissions page.](https://learn.microsoft.com/en-us/entra/external-id/media/quickstart-add-users-portal/consent-screen.png)
                          
                             Select **Accept**.
                             
                                The **My Apps** page opens. Because we haven't assigned any apps to this guest user, you'll see the message "There are no apps to show." In a real-life scenario, you would [add the guest user to an app](https://learn.microsoft.com/en-us/entra/external-id/add-users-administrator#add-guest-users-to-an-application) so the app would appear here.
                                

Reference Link:https://learn.microsoft.com/en-us/entra/external-id/b2b-quickstart-add-guest-users-portal

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