Issue connecting to Internet

Question

I have issue where I have created a windows server with static IP and i have created many users and for some reason , i dont know why my users are not able to use internet when connected to wifi, they have to manually change the dns to 8.8.8.8 then it works. Usually the wifi gets connected but no internet until and unless dns settings are changed , please help-- i check firewall setting and all nothing is there. what can i do to make sure my users are able to connect without manually changing the DNS

Answer 1

Hello

Thank you for posting in Q&A forum.

It sounds like there might be an issue with your DNS server configuration. Here are some steps to troubleshoot:

1. Check DNS Server Settings

Ensure that your DNS server is correctly configured to handle DNS queries.

• Verify DNS Server IP:

• Run ipconfig /all on a client machine to check the DNS server IP address.

• Ensure the DNS server IP is correctly set to your server's IP address.

2. Configure DNS Forwarders

If your DNS server cannot resolve external domains, configure DNS forwarders to point to external DNS servers like Google's (8.8.8.8).

• Open DNS Manager on your server.

• Right-click your DNS server and select Properties.

• Go to the Forwarders tab.

• Add 8.8.8.8 and 8.8.4.4 as forwarders.

3. Check DNS Service Status

Ensure the DNS service is running on your server.

• Open Services (press Win + R, type services.msc, and press Enter).

• Find DNS Server in the list and ensure it is running. If not, start the service.

Reference：

Troubleshooting DNS Servers | Microsoft Learn

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

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