Hello,
Please check the following items:
Check your firewall settings to ensure that the Windows Store is allowed to connect through it.
Temporarily disable any security software (like antivirus) to see if it's blocking the store's connection.
Visit Microsoft's service status page to check if the Windows Store service is experiencing any outages or issues.
Use PowerShell to reset the Windows Store cache. Open PowerShell as an administrator and run the following command:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
This command will reinstall the store app and its dependencies, which might help resolve connection issues.
Best regards
Zunhui
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