Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,871 questions
Clicking on links in Office apps does not open the web link
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Glen Bodie
5
Reputation points
Running Windows 11 Pro 24H2 on Dell XPS laptop. Office installation is Pro Plus 2021. Using Outlook Classic. Windows and Office update automatically through Windows Update.
Suddenly in the last few days Office apps (Word, Excel, Outlook, maybe others) do nothing when I click on a link. When I mouseover it knows it is a link and tells me to Click or Ctrl-click (depending on the app and the state of that app) to go to the target. When I do that, nothing happens. I can other-click on the link and tell it to Open but that does nothing either. I can other-click and copy the link and then paste it in to my Browser (Chrome) and that works fine. I checked the Windows Default apps and Chrome is the app handling HTTP and HTTPS.
This has worked fine "forever" and I don't recall changing anything in the last few days. Where do I start?
Office
{count} vote
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Glen Bodie 5 Reputation points
2025-01-31T19:38:07.73+00:00 Not an answer, just more testing.
If I switch the default app (in Settings > Default Apps) to Edge then a link in Outlook opens as expected.
If I then switch the default app to Chrome then the link no longer does anything.
If I copy the URL in Outlook and paste it in to Chrome it works fine.
So there must be something else involved. Any ideas?
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Glen Bodie 5 Reputation points
2025-01-31T19:38:24.6066667+00:00 DELETE THIS COMMENT
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