i can t make new account in azure

arie yanuartaba 0 Reputation points
2025-01-18T02:18:19.7466667+00:00

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  1. Philipp Spühler 0 Reputation points
    2025-01-18T19:05:28.87+00:00

    Hi Arie, I am familiar with this problem. The issue seems to be related to the phone number verification process. Here are some steps you can follow to resolve this:

    1. Double-check your phone number: Ensure that you have entered the correct phone number, including the country code.
    2. Resend the verification code: Click on the option to resend the SMS verification code and try entering it again.
    3. Check your SMS settings: Ensure that your phone is receiving SMS messages, and there are no issues with your carrier or message blocking.
    4. Try a different phone number: If the issue persists, use an alternate phone number to complete the registration.
    5. Clear your browser cache and cookies: Sometimes, browser-related issues can interfere with the process. Clear your cache and cookies, or try registering from a different browser or device.
    6. Contact Microsoft Support: If none of the above steps work, contact Microsoft Azure support for assistance. Provide them with the session ID and timestamp (visible in the error message) for faster resolution.

    Hopefully it works. Kind regards, Philipp

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