Windows 11 24h2 causes the log in screen to flip after imaging, is there a fix ?

Question

Windows 11 24h2 causes the log in screen to flip after imaging, is there a fix ?

Answer 1

Hi,

Are you using an SCCM OSD deployment image?

I found a case that might be similar to what you're experiencing. Users have reported that after updating to Windows 11 24H2, their screens started rotating unexpectedly. One suggested fix involves disabling the HID Sensor Collection V2 in Device Manager. Another user mentioned that enabling the Rotation lock in the display settings helped, but it sometimes reverted back.

Auto Rotate after 24H2 update

Answer 2

Hello

Thank you for posting in Q&A forum.

It sounds like you're experiencing an issue with the auto-rotate feature after updating to Windows 11 24H2. Here are some steps you can try:

1. Disable Auto-Rotate:

• Open Settings > System > Display.

• Scroll down to find the Rotation lock toggle and turn it on to disable auto-rotate.

2. Disable Sensors in Device Manager:

• Open Device Manager.

• Expand the Sensors category.

• Right-click on HID Sensor Collection V2 and select Disable device. This should stop the screen from rotating automatically.

3. Ensure your graphics drivers are up to date. You can do this through Device Manager or by downloading the latest drivers from the manufacturer's website.
4. You can also try editing the registry to disable auto-rotation:

• Press Win + R, type regedit, and press Enter.

• Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SensorService.

• Change the value of Start to 4 to disable the sensor service.

Ref： Auto Rotate after 24H2 update - Microsoft Community

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

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