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Office buisness account

IniobongNkanga-8038 931 Reputation points
2025-01-17T17:37:42.8433333+00:00

Hello

Please i need your help on this issue.

I'm having trouble transferring all my usage to my business account, I started by buying a personal account and registered my work email there but then realized I had bought the wrong account and you helped me change this to a buisness account.

Now I'm still really stuck with the old account as well and that account is actually taking over the new account, at least I'm no longer getting posts to the right email or getting to older posts on the email that was registered for the personal account.

 

 I have two emails other than StefanXXXXXXXXXX@onmicrosoft.com:

 stefan@virkXXXXX.is  & virk@virkXXXXX.is

 

The access that was accidentally purchased was registered to StebbXXXXXX@gmail.com

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  1. Bruce Jing-MSFT 8,020 Reputation points Microsoft Vendor
    2025-01-20T10:05:30.8133333+00:00

    Hi,@IniobongNkanga-8038

    Thanks for posting your question in the Microsoft Q&A forum.

    First, determine which service or platform you are trying to transfer your account details from and to (e.g., Microsoft Office 365, Google Workspace, etc.).

    Are you transferring data and usage from your personal account to your business account? Can you describe your environment specifically?

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