SCSM DW: Management Packs in Datawarehouse have Deployment Status failed

Stefan Horz 3,466 Reputation points
2025-01-17T14:13:32.81+00:00

Hello,

in two customer environments with SCSM 2022 (Dev and Prod) we have the same situation: After registering Data Warehouse we have eight Management Packs with status failed in DataWarehouse\Management Packs:

  • Problem Management Report Library
  • Change Management Report Library
  • Activity Management Report Library
  • Configuration Management Report Library
  • Configuration Manager Report Library
  • Report Management Report Library
  • Service Management Report Library
  • Incident Management Report Library

Screenshot 2025-01-17 144752

Unregister Data Warehouse and register it again does not change the Deployment Status of the 8 MPs.

Does anybody know:

  • how to solve this? or
  • what happens at deployment or redeployment? or
  • where to look in Events or log for an error message? or
  • any other hints?

Regards,

Stefan

Service Manager
Service Manager
A family of System Center products for managing incidents and problems.
243 questions
Microsoft System Center
Microsoft System Center
A suite of Microsoft systems management products that offer solutions for managing datacenter resources, private clouds, and client devices.
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  1. XinGuo-MSFT 20,721 Reputation points
    2025-01-20T07:16:39.8733333+00:00

    Hi,

    • The best place to get information on why a job module has failed is the Operations Manager event log on the Data Warehouse server.
    • Use PowerShell cmdlets like Get-SCDWMgmtGroup to see the sources registered with DW and Get-SCDWJob to get detailed information about the DW jobs status.

    Troubleshoot stuck data warehouse jobs in System Center Service Manager

    https://learn.microsoft.com/en-us/troubleshoot/system-center/scsm/troubleshoot-stuck-data-warehouse-jobs

    Since this situation isn't unique, I'll report it to the product team. If they provide any feedback, I'll inform you as soon as possible.

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