Teams Meeting Link isn't populating when I create a meeting in outlook and toggle the button on

Question

Hello

Please i need your help on this issue.

The Teams Meeting Link isn't populating when I create a meeting in outlook and toggle the button on.

I logged into Outlook from a window in Chrome Browser. It used to work just fine and then just stopped working. 

This is a business account I purchased through GoDaddy. 

Please see screenshot. 

The user can only use outlook on the web

 The user is on a mac.

 When i tried installing the app i get the error message:

 

 

 

Answer 1

Hi @IniobongNkanga-8038

Is this issue only happened in Outlook for Mac, right?

Could you find the Teams meeting Add-in COM in your Outlook for Mac?

In this case, we recommend you check these settings:

Go to Microsoft 365 admin center > Users > Active users > Choose the user, under Mail, click Manage email apps and check if Outlook desktop(MAPI) is checked.

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