Microsoft 365 Developer Program phone number verification server issue

Question

I'm having trouble registering for the Microsoft 365 Developer Program, when i enter my phone number I'm getting this error :

We can't continue with the signup process right now due to an internal server error. Please try again later.

MS-CorrelationId: 00000000-3522-4957-b21a-2be92c75fad9

Code: 40315

Answer 1

Hi @ohad ripshtos

According to your case description, you encountered error code 40315, which means that your phone number did not pass the security check or there was an error on the server.

Please try the following steps to troubleshoot the problem:

• Check the phone number format: Make sure you enter the phone number in the correct international format, including the country code. If possible, try using another phone number to see if the problem persists.
• Check service support: For technical and security reasons, the Microsoft 365 Developer Program only supports the countries/regions listed here: Microsoft 365 International Availability. If you can't register from your country or region, it means we don't support it at this time.
• Contact online support: Your problem involves the Microsoft 365 Developer Program. If the above checks don't work, please contact Visual Studio Customer Service or the Development Portal. You can also seek online or telephone support for Microsoft 365 Business to guide you through the registration process.

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