Urgent Review Request for FoundersHub Tier 4 Application Due to Credit Expiration

Question

Due to credits granted in the FoundersHub sponsorship, the entire infrastructure for the P2P Platform is hosted on Azure, benefiting from various advantages. A recent application for Tier 4 of FoundersHub has been submitted, but the response is still pending.

Given the imminent expiration of credits, an urgent review of the application is necessary.

Steps Taken So Far:

• Completed requirements shown in FoundersHub:
  • Verification checklist has been completed.
    • Engagement has been confirmed by Nandhini S (Operations Lead - Microsoft for Startup Tier-1 Program Support).
    • During contact with Nandhini S, additional information was requested, which has been provided via email and in the FoundersHub profile.

Supporting Information:

The following links should serve as sufficient proof that the required funding and traction for stage 4 has been achieved:

• Database profile with funding data:
  • Crunchbase Financials
  • Pitchbook Profile
• Published customer case study:
  • Case Study on Rentboks
• Information demonstrating involvement in an accelerator program:
  • DBU Project Database
  • Impact Factory Startup
• Press release discussing customer volumes:
  • LinkedIn Article
  • Abendblatt Article
  • NDR Article
• Data on app download volumes:
  • Play Store: 6k Downloads
  • App Store: 8.1k Downloads
• Google Analytics data: 108k active users in the past twelve months (cookie acceptance rate of 30-40% indicates a total of >300k active users)

Urgency Details:

• Currently, the remaining credits are below $300.
• The entire infrastructure is hosted on Azure, and service to customers is dependent on it.
• As a rental platform, constant access and communication are required; downtime poses a significant risk.
• As a startup, funding the infrastructure in its current form is a considerable financial burden.

Request for Support:

Given these circumstances, an immediate escalation of the review process is requested to prevent major issues in business operations.

Thank you for the support throughout the program, and a continued collaboration is hoped for. Additional information is available if needed.

Kind regards,
Johann from Fainin

Answer 1

@Johann Lißner From internal sources I got to know that you are already been in communication with someone from the support team with a case open. Your application for the next level has been approved. 

Hope you must have received an update from the support profession on your case.

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