Stuck at Cancelling Thread AoAi Assistants

Mohamed Hussein 570

Good Day,

I've been stuck for 30 minutes getting this error,

Any workaround to force terminate the thread? especially those with pending on external tools/ functions

{ "error": { "message": "Cannot cancel run with status 'cancelling'.", "type": "invalid_request_error", "param": null, "code": null } }

https://huswabagpt.openai.azure.com/openai/threads/thread_7j2hL1FVVVLQfi9plDS714to/runs/run_pZnf7VsPSCg0FtgNjC43heML/cancel?api-version=2024-08-01-preview

Saideep Anchuri 705 Reputation points Microsoft Vendor

2025-01-06T04:23:37.1+00:00

Hi Mohamed Hussein

Welcome to Microsoft Q&A Forum, thank you for posting your query here!

I understand that you are encountering an issue, if it has been executed using threads with the REST API or SDK v1, it can be cancelled. Else, it can be deleted using either the REST API or Python SDK v1.

Kindly refer below documentation: https://learn.microsoft.com/en-us/azure/ai-services/openai/assistants-reference-runs?tabs=python#cancel-a-run

https://learn.microsoft.com/en-us/azure/ai-services/openai/assistants-reference-threads?tabs=rest#delete-thread

Please create a support ticket if above methods does not work as it might be a server-side issue too.

Thank You.
Saideep Anchuri 705 Reputation points Microsoft Vendor

2025-01-07T00:43:31.2266667+00:00

Hi Mohamed Hussein

Following up to see if the given response was helpful.

Thank You.

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