I cannot access my Office 365 admin account due to a lost phone used for 2FA.
I am unable to access my Microsoft Office 365 admin account because the phone used for 2FA via the Microsoft Authenticator app has been stolen.
I have attempted account recovery by verifying through my phone number and email address, allowing me to reset my password successfully. However, when I try to log in to my account, I am still prompted for a 2FA code, which I cannot provide because my phone is unavailable.
Steps I’ve tried:
Account recovery using my email and phone number.
Password reset was successful but did not bypass the 2FA prompt.
Attempted to use backup recovery options but no success.
I need assistance in bypassing or resetting the 2FA requirement to regain access to my account.