We’re unable to validate your phone number - Azure

Question

Dear Support,
I have a problem with "Create your Azure free account" - it always returns "We’re unable to validate your phone number". The number is valid and correct but the issue is still there.

Country: Germany.

Because of the following error I can't create an issue ticket. Please help.

Answer 1

Hi,

Do you have other accounts that allow you to access Microsoft Entra? Because as the error message indicates, your account is no longer part of the tenant and it cannot retrieve a token to authenticate.

If you don't have any other accounts, I only see Azure Support that can help you.

Sincerely,