Always getting no available quota error for Azure openai realtime api.

THAMBI, MANOHARAN 0

Dear All,

I am always getting the no quota error from Azure openAI.How to deploy this preview service for my experiment

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Saideep Anchuri 705 Reputation points Microsoft Vendor

2024-12-30T12:19:48.3266667+00:00
Hi THAMBI, MANOHARAN

Welcome to Microsoft Q&A Forum, thank you for posting your query here!

I understand that you are encountering an issue, I am able see the repro realtime api.

Here is the screenshot for reference:

Here are some Trouble shooting steps:

Go to the Azure OpenAI Studio and check the current quota usage under the "Quotas" section. If you've reached the limit, you'll need to request a quota increase.

You can request an increase in your quota through the Azure portal.

You can check the logs for more details.

Kindly refer Below documentation: https://learn.microsoft.com/en-us/azure/ai-services/openai/how-to/quota?tabs=rest#prerequisites

If the issue still persists, please share your region.

Thank You.
Saideep Anchuri 705 Reputation points Microsoft Vendor

2024-12-31T04:11:30.8933333+00:00

Hi THAMBI, MANOHARAN

Following up to see if the given response was helpful.

Thank You.
THAMBI, MANOHARAN 0 Reputation points

2024-12-31T06:52:58.02+00:00

I raised a request to increase the quota.But there is no response yet and waiting for the update
THAMBI, MANOHARAN 0 Reputation points

2024-12-31T07:07:16.07+00:00

I got the below answer from Microsoft and this is weird and i don't know which region they have a quota available. I have customer demo next week and I can't wait for another 30 days. I am okay with any region if the service is available.

I was thinking to use public OpenAI, but my customers prefer Azure OpenAi instead :(
Saideep Anchuri 705 Reputation points Microsoft Vendor

2024-12-31T07:19:08.8166667+00:00

Hi THAMBI, MANOHARAN

It takes some time to approve quota request, in them mean while you can check quota in other deployment types. For e.g. Standard, Data zone Standard etc.

kindly refer below documentation: https://learn.microsoft.com/en-us/azure/ai-services/openai/how-to/deployment-types

Thank You.
THAMBI, MANOHARAN 0 Reputation points

2024-12-31T07:23:45.3933333+00:00

Hi @Saideep Anchuri

Thanks for the update!
But this feature Azure OpenAI realtime is available only as Global Standard and it is enabled for only 3 regions(Sweden Central and East US). I don't know what to do here. I am really blocked.
Saideep Anchuri 705 Reputation points Microsoft Vendor

2025-01-02T00:22:48.9333333+00:00

Hi THAMBI, MANOHARAN

Please wait while quota is being approved and create a support if there is delay in approval

Thank You.

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Always getting no available quota error for Azure openai realtime api.

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