Server not reporting to Azure Arc

Question

I configured VMWare Windows servers to report to Azure Arc using a private endpoint.

Some of the servers are not reporting, I checked, port 443 is opened from the servers which I am trying to onboard into Azure Arc to private endpoint IP address and AMA agent successfully installed in the servers but still its not reporting. Am I missing something here?

Answer 1

Bonjour,

Par rapport à votre problème, je vous inviterais à vérifier la configuration DNS, vérifier la configuration du pare-feu, vérifier l’état de l’agent Azure Monitor et vous pouvez également regarder dans les logs ce qu’il se passe.

Bien à vous,

Answer 2

Hi DeepakrajaS-8092

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

Please verify that the agent is running and connected by using the following command to check the status of the agent services.

azcmagent show

You should verify that the Agent Service, GC Service, and Extension Service are all running. If any of these services are not active, you may need to restart them.

Check that your DNS resolves the private endpoint correctly by using nslookup to see private IP addresses. Also, make sure your firewall lets through Microsoft Entra ID and Azure Resource Manager traffic so the agent can connect.

In the Azure portal, go to your Azure Arc Private Link Scope. Under "Configure," choose "Azure Arc resources" and add the servers you want to link.

If your network uses a proxy for outgoing connections, make sure it's set up correctly in the agent settings so the agent can reach Azure services.

For reference, please review this documentation :-

https://learn.microsoft.com/en-us/azure/azure-arc/servers/private-link-security
https://learn.microsoft.com/en-us/azure/azure-arc/servers/network-requirements?tabs=azure-cloud

If you have any further queries, do let us know.

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