Need Office/Visio Product Keys

Question

I purchased Office Pro Plus and Visio Pro through the Air Force HUP in 2019. I have the email that shows the proof Order Confirmation number is: ***. After years of use I started having problmes with Outlook, I used the MS troubleshooter and it identifed a partial installation of MS Office 2010 that was 32 bit, I wasn't using that so I uninstalled it. After reboot I notice that by uninstalling Office 2010 it also uninstalled Office Pro 2019 and Visio Pro 2019, I have the software but can't find the product key. I know support is ending on Office 2019 in October of 2025 and I plan to move to a newer version or 365 but Visio 2019 is still what I use at work and often bring drawings home to work on them. How can I get my product keys back, I did find and download the software. The product keys weren't emailed to me but were availble on a website that is no longer active.

Answer 1

Hi @Andy Vande Hei

Generally, newer versions of Office do not have keys to find back. When using it for the first time, we need to bind Microsoft account to the Office license. Later, we can log in to the "My Account" page with this Microsoft account to check the Office products we own and download and install them.

Your Office was bought from Microsoft Hub which may be different with above, I want to help you, but the forum has limited resources to find back your key.

Here are 2 links I find that you may have a look and follow the guidance according to your situation.

Install or reinstall Office or Microsoft 365 through Microsoft Workplace Discount Program

Get help installing Office through Microsoft Workplace Discount Program

Hope the information could be helpful.

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