@AamirG Thanks for reaching out to us, I think there are several ways you may want to consider as your solution.
The first one in my opinion is Microsoft Power Virtual Agents - a no-code solution that allows you to build chatbots quickly without needing to write any code. It’s ideal if you want to get started with a simple chatbot based on your website’s content and provide predefined responses.
Document - https://learn.microsoft.com/en-us/microsoft-copilot-studio/fundamentals-get-started?tabs=web
Official document also recommends Copilot Studio as no code chat bot solution as below document -
https://learn.microsoft.com/en-us/azure/bot-service/bot-overview?view=azure-bot-service-4.0
Since now it is part of Copilot Studio, I add the related tag so that more experts can share more insight.
Second option will be FAQ bot, Azure Language Services custom question answering feature and Azure Bot Service with no code, please check on the QuickStart document -
Then is Azure AI Bot Service, you can customize it as you want, but of course it needs some coding part, as a possible solution, I am sharing the document to you as well - https://learn.microsoft.com/en-us/azure/bot-service/bot-service-quickstart-create-bot?view=azure-bot-service-4.0&tabs=python%2Cvs
I hope this helps! Please choose the best one according to your scenario!
Regards,
Yutong
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