I am encountering the error 'RPC server is unavailable (Exception from HRESULT: 0x800706BA),' and when attempting to establish an RDP connection to the device, I receive the error 'Target account name is incorrect.'

Neeraj 1

In the SCCM server, I attempted to connect to a device via RDP but encountered an error message stating "Target account name is incorrect." Additionally, the error "RPC server is unavailable (Exception from HRESULT: 0x800706BA)" was also observed.

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Garth 726 Reputation points MVP

2024-12-20T13:12:26.22+00:00

What troubleshooting steps have you done? did you check DNS? is the device online? Does the Firewall have the ports open?
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Neeraj 1 Reputation point

2024-12-20T13:24:00.7633333+00:00

Yes device is online and no issue found related to DNS
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Garth 726 Reputation points MVP

2024-12-20T14:39:08.2666667+00:00

And what about the FW ports? What troubleshooting have you done?

Neeraj 1 Reputation point

2024-12-20T15:56:29.7766667+00:00

What firewall port i have to check?
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I am encountering the error 'RPC server is unavailable (Exception from HRESULT: 0x800706BA),' and when attempting to establish an RDP connection to the device, I receive the error 'Target account name is incorrect.'

2 answers

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