Can't redeem Github Enterprise from my benefits portal

Question

In FounderHub -> benefits, I can see the Github Enterprise Benefit available (I have not used it yet!). But when I try to redeem I get the following.

"Cannot redeem this benefit at this time."

When I inspect the network request I see the following message "All benefits already activated for: GitHub Enterprise".

Answer 1

Hi yom,

Thank you for reaching out to us on the Microsoft Q&A forum.

To redeem your Azure sponsorship credits, log in to the Microsoft for Startups Founders Hub, go to the Benefits tab, and select Redeem under Azure sponsorship. Ensure your credits are linked to your account. If your GitHub account is tied to another subscription or benefit, it may block redemption.

Steps to check:

• Log in to your Microsoft Founders Hub account.
• Navigate to Benefits.
• Verify if the GitHub Enterprise benefit is marked as redeemed.

Please note that there is no direct option to reset your redemption history. However, if you encounter any issues related to your account or credits, the support team will be happy to assist you.

Please open a support ticket with the Founders Hub support team by following these steps: https://foundershub.startups.microsoft.com/signup?drawer_open=true please click on "Support" on this page to submit support ticket.

Please reach out to us if you have any other queries.

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