Gmail folders not syncing with outlook

Cynthia Beechler 0 Reputation points
2024-12-12T17:15:37.6933333+00:00

Gmail folders not syncing. I received a new laptop and the email sync is not working between Outlook and gmail

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. ChristyZhang-MSFT 24,736 Reputation points Microsoft Vendor
    2024-12-16T06:09:32.52+00:00

    Hi @Cynthia Beechler ,

    Thanks for your reply!

    Is there any error when syncing in Outlook?

    Based on my research, i found a known issue mentioned the similar Gmail synchronization issue:

    User's image

    Please check if it is your case, if so, please refer to article and try the workaround mentioned in it:

    Unable to add a Gmail account to classic Outlook

    Hope to help you!


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