Azure Bastion

Handian Sudianto 5,621

Why if we connect to the azure VM using bastion always get error login failed, but if remote using RDP with same credentials, we able to login.

1 answer

KapilAnanth-MSFT 48,006 Reputation points Microsoft Employee

2024-12-12T04:37:42.9+00:00
@Handian Sudianto ,

Welcome to the Microsoft Q&A Platform. Thank you for reaching out & I hope you are doing well.

Can you please provide more information on this?

Is this happening with only one VM?

or Multiple VMs in the same subnet/VNet?

Are you having any NSGs in this "VM" ?

Is this NSG blocking network traffic from AzureBastionSubnet range?

Are you having any local firewall in the OS of this "VM"

If so, is this blocking network traffic from AzureBastionSubnet range?

Are you having an NSG in the AzureBastionSubnet?

Please make sure you follow the requirements mentioned in : Working with NSG access and Azure Bastion

Cheers,

Kapil
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Handian Sudianto 5,621 Reputation points

2024-12-12T06:17:01.4333333+00:00

hi @KapilAnanth-MSFT

Is this happening with only one VM? yes single VM

or Multiple VMs in the same subnet/VNet?

Are you having any NSGs in this "VM" ? Yes

Is this NSG blocking network traffic from AzureBastionSubnet range? Not

Are you having any local firewall in the OS of this "VM" Yes

If so, is this blocking network traffic from AzureBastionSubnet range? No

Are you having an NSG in the AzureBastionSubnet? No

I think the issue not relate to NSG since the error contain login failed.

KapilAnanth-MSFT 48,006 Reputation points Microsoft Employee

2024-12-12T12:38:14.16+00:00

@Handian Sudianto ,

May I ask the method you are using to login? Is it Microsoft Entra sign-in method?

If so,

See : Required roles

Can you make sure all the above requirements are met and the user has the permissions?

Cheers,

Kapil
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