SCCM 2403 (KB28204160) Issue with SMS_MP_CONTROL_MANAGER

Question

Hi,

I am really not sure why the Component "SMS_MP_CONTROL_MANAGER" is failed and I am note if that happened after installing KB28204160.

Error:

MP Control Manager detected management point is not responding to HTTP requests. The HTTP status code and text is 500, Internal Server Error.

MP Control Manager detected User Service is not responding to HTTP requests. The http error is 401.

Call to HttpSendRequestSync failed for port 80 with status code 500, text: Internal Server Error

Http test request failed, status code is 500, 'Internal Server Error'.

STATMSG: ID=5436 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_MP_CONTROL_MANAGER" SYS=sccm.local.com SITE=DOS PID=7316 TID=7712 GMTDATE=Do Dez 05 11:43:58.869 2024 ISTR0="500" ISTR1="Internal Server Error" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 LE=0X0

Is the Cloud Service the issue?

I am not in Cloud

Regards

Answer 1

Hi, @PerserPolis-1732

Thank you for posting in Microsoft Q&A forum.

The errors you are encountering with the SMS_MP_CONTROL_MANAGER component indicate that the management point is failing to respond to HTTP requests, returning a status code of 500 (Internal Server Error) and 401 (Unauthorized).

One potential cause for the HTTP 500 error could be related to the WSUS server role being installed on the management point computer, which can lead to conflicts with the XPress compression schema module. This might result in the management point failing to respond correctly.

To troubleshoot this issue, you can follow these steps:

1. Check the IIS logs on the management point computer for more detailed error messages.
2. If the WSUS role is installed, consider removing the XPress compression schema as described in the relevant documentation.
3. Ensure that the management point is properly configured and that all necessary services are running.

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