Win 11 24H2 and Excel 2016

Question

We have just updated to Win 11 24H2 and use stand alone Office 2016 Standard. We are experiencing problems with opening Excel spreadsheets from hyperlinks, File Explorer and some of our applications e.g. MS Dynamics GP. If Excel is already open then things work fine, but it refuses to open if it isn't - the file never loads and we have to kill Excel using Task Manager to try again. Any ideas folks?

Answer 1

Hi @Eduardo Olvera Vidales

Before the problem occurred, did you perform any other operations besides updating the Windows system?

Please go to Excel Options > Advanced, under General section, untick the box of "Ignore other applications that use Dynamic Data Exchange".

Locate to C:\Program Files\Microsoft Office\Office16, look for EXCEL.EXE, right click on it > Properties > Compatibility tab, check "Run this Program as an Administrator".If these steps do not work, I suggest you repair Office from Control Panel, you may also re-install Office for a check.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

---