refund for accidental payment

Question

Hi Azure Community,

I was doing training on Azure and by mistake paid development charges which i tried to cancelled and requested for refund via the process given. every time it decline my request and getting following screen shots attached.

Can you please help me how to get refund? is there any email ID to contact Microsoft?

or any other way to get refund.

Many thanks in advance.

Answer 1

Hi @Shahzad Ahmed,

Thanks for reaching out to Microsoft Q&A.

For this issue, please go to Support page, locate your location- https://azureforeducation.microsoft.com/en-us/institutions/Contact

Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.