After Deploying Web App from AI Studio Chat Playground, getting error AsyncClient.init()

Dharmendra Singh 40

getting below error after deployment webapp from AzureAI studio chat playground AsyncClient.init() got an unexpected keyword argument 'proxies'

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Rohit Acharya 25 Reputation points

2024-11-30T17:22:55.09+00:00

I have exactly the same problem from 2 days, played around with host of settings but this problem persists. need someone to raise support ticket with microsoft
Himanshu Vaish 0 Reputation points

2024-12-02T19:18:15.3266667+00:00

did it resolved ?

i have the same problem, pls share if you have any solution.
navba-MSFT 26,125 Reputation points Microsoft Employee

2024-12-03T03:00:51.0466667+00:00
@Dharmendra Singh Welcome to Microsoft Q&A Forum, Thank you for posting your query here! .

Could you please collect HAR trace and share it here .txt format ?

Please share the Azure Open AI Resource URI in below format:

/subscriptions/XXXXXXXX/resourceGroups/XXXXXX/providers/Microsoft.CognitiveServices/accounts/XXXXXX

Which region is the Azure OpenAI resource deployed to ?

You can share the above details over private message.

Awaiting your reply.

CC @Rohit Acharya @Himanshu Vaish
Himanshu Vaish 0 Reputation points

2024-12-03T06:39:44.82+00:00

I don't know how to send you message private. Could you help on this ? I have collected info to share with you
navba-MSFT 26,125 Reputation points Microsoft Employee

2024-12-03T06:54:06.4533333+00:00

@Himanshu Vaish Unfortunately, private message can be sent only with the Original Poster

(The one who created this thread). If there isn't anything sensitive, you can try adding it here.
Himanshu Vaish 0 Reputation points

2024-12-03T07:32:02.0233333+00:00

jsrinvoiceassistance.azurewebsites.net.txt

/subscriptions/783ff44b-10b1-4be3-a681-e126b9413509/resourceGroups/InvoicePOC/providers/Microsoft.CognitiveServices/accounts/JSROpenAI

my all resources are in the same region, East US.
navba-MSFT 26,125 Reputation points Microsoft Employee

2024-12-03T08:10:32.65+00:00

@Himanshu Vaish Thanks for sharing the requested details. I will now look at the backend logs and get back to you once I have an update.
navba-MSFT 26,125 Reputation points Microsoft Employee

2024-12-03T09:49:35.4666667+00:00
@Dharmendra Singh @Himanshu Vaish @Rohit Acharya Could you please try the below suggestion for now ?

Open Azure Web App that is associated with this Azure OpenAi chatbot --> Navigate to the Advanced tools --> Click on Go

Click on the Bash as shown below:

Run the below command: curl_cmd.txt This file has the below command which you can copy and run it .

Open the Configuration tab in Azure Web App and Update the startup command as shown below and click on Save:

pip install -r /home/site/wwwroot/requirements.txt && python3 -m gunicorn app:app

Restart the webapp and then wait for sometime.

Test the chat bot again.

Hope this helps.
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Himanshu Vaish 0 Reputation points

2024-12-03T11:01:19.4333333+00:00
thanks for getting back, I tried:

Open Azure Web App that is associated with this Azure OpenAi chatbot --> Navigate to the Advanced tools --> Click on Go

Click on the Bash as shown below:

Run the below command: Here which command is to be executed? "pip install -r /home/site/wwwroot/requirements.txt && python3 -m gunicorn app:app" this one or this should be added in the startup command ?????

Open the Configuration tab in Azure Web App and Update the startup command as shown below and click on Save: I updated the startup command with this "pip install -r /home/site/wwwroot/requirements.txt && python3 -m gunicorn app:app" and restarted the app and waited for sometime but it has shown this error.
navba-MSFT 26,125 Reputation points Microsoft Employee

2024-12-03T11:28:37.9966667+00:00

@Dharmendra Singh @Himanshu Vaish @Rohit Acharya

If you feel the above shared steps are complex to follow, You can try the plan suggested here.
navba-MSFT 26,125 Reputation points Microsoft Employee

2024-12-03T12:21:31.35+00:00
@Himanshu Vaish Thanks for getting back. After you click on the Bash, you need to run the curl command. Copy the curl command from here: curl_cmd.txt

Then open the Configuration tab in Azure Web App and Update the startup command as shown below and click on Save:

pip install -r /home/site/wwwroot/requirements.txt && python3 -m gunicorn app:app

Restart the webapp and then wait for sometime and then test
Himanshu Vaish 0 Reputation points

2024-12-03T12:37:51.9833333+00:00

I tried your approach but it is still "Application error".
navba-MSFT 26,125 Reputation points Microsoft Employee

2024-12-03T12:40:23.6+00:00

@Himanshu Vaish As an alternative, you can try the plan suggested here.