Why is my Partner credit of $100/mo not being applied to my Azure account

Question

I am supposed to get a $100 Azure monthly credit from my Microsoft ActionPack, but its not being applied. I tried to search and send a not to MS billing, but I end up in circles. Can anyone help?

Answer 1

Hi @Bob Watson
Welcome to the Microsoft Q&A, Thanks for asking Questions here...!
Steps to Resolve Azure Credit Issues,
1.Verify subscription a confirm that your Microsoft Action Pack subscription is active and correctly linked to your Azure account. Log in to the Azure portal and ensure the subscription appears under your account.

2.Check Credit Status: Go to Cost Management + Billing in the Azure portal to review your credit status. Look for notifications about credit usage, including whether they are fully utilized or subject to restrictions.

3.Permissions Check: Verify that you have the required permissions on the Azure subscription. To utilize credits effectively, you must have either the Owner or Contributor role.

4.Browser Issues: If you encounter display problems, try clearing your browser's cache and cookies or switch to a different browser when accessing the Azure portal.

5.Contact Microsoft Support: If the credits still do not appear after verifying the above steps, it may be necessary to contact Microsoft support directly. You can do this by:

• Going to the Azure portal.
• Selecting Help + Support from the left-hand menu.
• Clicking on New Support Ticket and choosing Billing as the issue type.

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