Azure static web app failed to retrieve secrets from Key vault

Question

Hi,

My azure static web app has been failing to retrieve secrets from azure key vault since 22nd Nov,2024, 10.00AM UTC. Both static web app and key vault are hosted on West Europe region under same tenant (with in the same RG).

This failure occurs only when users access the site from West Europe region, while users accessing it from Canada & India can use the site without any issues.

Static app is running on Standard tier and the managed identity of the app has been added to the KV access policy as per the documentation to enable custom authentication using Entra app. https://learn.microsoft.com/en-us/azure/static-web-apps/key-vault-secrets

Error snap:
https://white-cliff-00d828403.5.azurestaticapps.net

Configurations:

Thanks in advance.

Regards,

Premadhasan

Answer 1

We have experienced this problem as well in 3 Static Web Applications in our side.

We created a support ticket and Microsoft was not able to find a solution until we saw this post.

Setting the secret manually in the environment variables work, but this issue should be fixed.