Sin acceso a Servidor virtual en Azure

Question

Como restablecer acceso vía escritorio remoto al servidor de Azure que se tiene contratado? algún contacto de soporte? Grax

Answer 1

No Access to Virtual Server in Azure How can I restore remote desktop access to the Azure server I have contracted? Any support contact? Thanks.

Thanks for posting your question in the Microsoft Q&A forum.

• In the Azure portal, go to your VM's networking settings, verify that there's an inbound rule allowing RDP traffic (port 3389) from your IP address
• In the Azure portal, go to your VM's overview page, click on Reset password under the Support + troubleshooting section and select Reset configuration only and apply the changes
• Check the VM's status in the Azure portal, if stopped, start the VM and If available, use Azure Bastion to connect securely without exposing RDP ports

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Answer 2

El tema es que, no se cuenta con los datos de user & pass para acceder al portal de AZure, personal de sistemas que ya no labora en la empresa borró informacion. Como se puede contactar a soporte para resetear el acceso a Azure?