why does my account have any subscription and i have added card details?

Question

Answer 1

If your account has no subscriptions despite adding card details, it could be due to several reasons. First, ensure that the subscription was successfully created after entering your payment information. If you have multiple billing scopes, verify that you are looking at the correct one. Additionally, check if there were any errors during the subscription process or if the subscription requires further activation.

If you continue to experience issues, consider reaching out to support for assistance with your Visual Studio Subscriptions or Azure account.

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References:

• Why do I see personal accounts for my subscribers?
• Account Administrator tasks in the Azure portal
• Add, update, or delete a payment method

Answer 2

@Lucia Mtata Thanks for posting your query on Microsoft Q&A.
Did you create a subscription after activating Azure sponsorship? If not, please follow the steps below:

I activated my Azure sponsorship. How can I create subscriptions to use my sponsorship credits?

1. Sign in to the Azure portal using the email address associated with your Founders Hub credits.
2. Navigate to “Subscriptions” and then select “Add.”
3. Click on “All other offers.”
4. Look for “Microsoft Azure Sponsorship” and click on “Check eligibility”.
5. Select the offer to create a new sponsorship subscription. Find information on Azure Sponsorship offer and limitations.

If you are still facing issues, check that the information provided for your Azure account profile; including contact email address, street address, and telephone number, is correct. Make sure that the credit card information you entered is correct, and you don't already have a Microsoft account with the same information.

Additional reading:
https://azure.microsoft.com/en-us/pricing/offers/ms-azr-0036p/

https://learn.microsoft.com/en-us/microsoft-for-startups/benefits/azure-activation-faqs

If you have any questions or need further help, let me know in the comments and I can investigate.