i am a student please forgive my bill charge

Question

Azure Billing and Subscription Management Team Microsoft CorporationSubject: Request for Waiver of Azure BillDear Azure Billing Team,I hope this message finds you well. I am writing to formally request a waiver for my recent Azure bill due to extenuating circumstances that have affected my ability to pay.My account details are as follows:

• Account Name: Ruman Kaif
• Subscription ID: <PII removed> [

I have been a loyal Azure customer, utilizing your services primarily for [briefly explain the purpose, e.g., learning, development, etc.]. Unfortunately, I was recently billed for an amount that I am unable to pay due to [explain your situation, e.g., financial hardship, unexpected charges, etc.].I kindly ask you to consider waiving this bill as I have not utilized the services that led to these charges during the billing period in question. I believe this request is justified given my situation and my commitment to using Azure for educational purposes.If necessary, I can provide additional documentation or information to support my request. Please let me know if there are any specific forms or processes I should follow to facilitate this request.Thank you for considering my appeal. I appreciate your understanding and support in this matter and look forward to your prompt response.Sincerely,

Ruman Kaif

<PII removed>

Answer 1

Hi Ruman,

Please create a new billing support request using my instructions below. There is no charge for billing support request.

Use this link to start the process:

https://portal.azure.com/#view/Microsoft_Azure_CostManagement/Menu/~/support/openedBy/AzurePortal

Fill out Summary, Problem type, Problem subtype, click Next. There will be a delay, then some recommended solutions will be shown. Do not click on any of the recommended options shown.

In the upper left corner, click Return to support request

Click Next to move to Additional details tab, fill out required information, email/phone, etc., click Next, review details and submit case. After submitting you should receive an automated email with a few minutes and a support engineer should contact you within 1 business day.

You may explain to the billing support engineer that you are requesting a refund.

Please click Accept Answer and upvote if the above was useful.

Thanks.

-TP