When clicking on OneDrive Explorer Navigation shortcut nothing happens.

John Spitzer 0 Reputation points
2024-11-22T00:12:34.6833333+00:00

As stated in Title. I have verified that OneDrive is working because I can navigate to C:\Users<user>\OneDrive and all functions appear normal.

Included is a screenshot of the Properties of the shortcut:

Screenshot 2024-11-20 103800

Clearly this is not correct. Also there are two OneDrive shortcuts in the Explorer Navigation pane:

Screenshot 2024-11-21 113808

To try and solve this I have tried the following:

  • Uninstalled OneDrive and downloaded and re-installed. No change. I checked that the shortcut was removed when the app was uninstalled.
  • Uninstalled and ripped out many of the registry keys that I thought save to delete. And then re-installed again. Still not solved.
  • Created a new Admin user. Still not solved. Change user to Std, Nope. All users on this system are affected.

I have a second Windows 10 system and OneDrive is working perfectly (at least as well as it's designed to).

It is apparently something on this machine. So, for the moment, I'm out of ideas on what could be causing this. Any help is appreciated.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,778 questions
OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
1,165 questions
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  1. S.Sengupta 20,211 Reputation points MVP
    2024-11-23T01:02:13.1833333+00:00

    What I understand is that OneDrive Personal is typically for your personal Microsoft account and OneDrive for work/school account.

    To resolve this issue, you may opt any of these:

    Unlink one of the accounts if you don't need both.

    Keep both but rename the folders.

    Choose to stop syncing one of them.

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