Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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My personal email address is tied to an ex- company work tenant and I cannot log into Azure as a result
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Kalin Trifonov
0
Reputation points
Many years ago I worked for a company and I do not remember too many details, but it seems my personal email address got somehow tied it with my company email and associated with that company's Azure tenant.
I have had a Microsoft personal account with my personal email address for a couple of decades now and I am actively using it with a Home 365 plan and everything there works perfectly.
However, about a month ago I tried accessing Azure at portal.azure.com as a private user and when I entered my personal email address it redirected me directly to a branded login page with my old company email and that company tenant and I cannot login there and I cannot choose to login as a private user either so I am stuck.
I cannot even open a Basic Support Request with Azure because it asks me to login and I cannot do that.
I have read a bunch of documents online but nothing seems to help so I need help from Azure support to try and disconnect my personal email from that old work account/tenant.
Any advice or help will be much appreciated.
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