I have changed my mobile phone number and I can't verify the code

Question

I have changed my mobile phone number and I don't have any access to see the code that Microsoft sends to me. Everyone says just select the option that shows you don't have any access all of those options but there is no option like that. So what am i supposed to do. I am sharing the screenshot,i've taken,which is written in Turkish. The blue section is saying more information and except for that there is no option. That is my university account and i have to login in to join online classes.

Answer 1

Hi @Serhatyurttas

Welcome to our forum!

Regarding the verification code issue, you can change the verification message yourself by following this document:

Troubleshooting verification code issues.

Also, if the reset yourself is unsuccessful, consider contacting your organization administrator or IT administrator, who has the authority to help you reset or change your password.

 

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