Unable to Connect to WMI on Remote Machine During SCCM Agent Push

Question

I am experiencing an issue with SCCM where I receive an error stating: "unable to connect to WMI on remote machine" when attempting to push the agent.

I have checked the following:

• Verified the necessary ports are open
• Disabled the firewall on both the client and server
• Checked for DNS duplication

Despite these efforts, I am still unable to push the client to some Windows users, although it has worked for others.

Answer 1

Hi,

It sounds like you've already done a lot of troubleshooting!

Here are a few additional steps you can try to resolve the "unable to connect to WMI on remote machine" issue during SCCM agent push:

• Ensure the Windows Management Instrumentation (WMI) service is running on the client machine. You can restart the service by running services.msc, finding the WMI service, and restarting it.
• As a workaround, try manually installing the SCCM client on the problematic machines. If this works, it might indicate a network or permissions issue during the push process.

If these steps don't resolve the issue, it might be helpful to check the SCCM logs for more detailed error messages. The ccm.log on the SCCM server and the ccmsetup.log on the client machine can provide more insights into what might be going wrong.

Let me know if you need further assistance or if there's anything else I can help with!

References

[1] SCCM Client push error - ---> Unable to connect to WMI on remote ...

[2] SOLVED - Unable to connect remote machine, error = 0x8004100e. | SCCM ...