Azure Database for PostgreSQL resource not showing up in Azure portal

Vlad Shendykov 0

We have a postgres database, it is present in the subscription invoices. It is available for applications, but it is not visible in the resource group and is not visible anywhere except in the payment invoices.

Oury Ba-MSFT 19,571 Reputation points Microsoft Employee

2024-11-20T22:24:48.03+00:00

Vlad Shendykov

Thank you for reaching and sorry for the issue you are facing.

Could you please confirm whether it is for an Azure PostgreSQL single server or flexible server.

Regards,

Oury
Vlad Shendykov 0 Reputation points

2024-11-21T06:56:35.8566667+00:00

Hello,

Yes it is Azure PostgreSQL single server
Vlad Shendykov 0 Reputation points

2024-11-21T06:58:34.3466667+00:00

Hello,

Yes, it's Azure PostgreSQL single server
Vijayalaxmi Kattimani 490 Reputation points Microsoft Vendor

2024-11-21T10:29:12.95+00:00

Hi @Vlad Shendykov,

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

If you have a support plan could you please file a support ticket for deeper investigation and do share the SR# with us? In case if you don't have a support plan please let us know here.
Vlad Shendykov 0 Reputation points

2024-11-21T11:09:55.16+00:00

Hi Vijayalaxmi Kattimani,
We only have a basic support plan where you can't create a ticket on this issue.
Vlad Shendykov 0 Reputation points

2024-11-21T14:52:07.4+00:00

Vijayalaxmi Kattimani, Oury Ba-MSFT,

I looked in more detail in cost analytics, it turns out we pay for such a service:

Although they deployed another one in 2022:

We deployed Azure Database for PostgreSQL single server

and the invoice is issued for Azure Database for PostgreSQL Flexible Server General Purpose Dsv3 Series

One way or another, the database service is not displayed anywhere.

(Sorry, Oury Ba-MSFT, I don't know what exactly we have now)

1 answer

Adharsh Santhanam 4,370 Reputation points

2024-11-20T12:40:25.85+00:00
Hello Vlad Shendykov, there could be some potential reasons for this.

Subscription or Resource Group filters - Sometimes, filters applied in the Azure portal can hide certain resources. Double-check that you're viewing the correct subscription and resource group without any filters

Intermittent portal issues - Occasionally, the Azure portal might have temporary issues that prevent resources from displaying correctly. Try accessing the portal from a different browser or in InCognito mode

Resource location - Ensure that the resource is in the expected region. If it was created in a different region, it might not appear under the resource group you're checking

PowerShell or CLI visibility - Use Azure PowerShell or Azure CLI to list resources. Sometimes, resources that don't appear in the portal can still be managed through these tools

If none of the above works, it might be best to open a support ticket with Microsoft directly.

Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.
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Vlad Shendykov 0 Reputation points

2024-11-20T14:40:42.0933333+00:00

I looked everywhere. I can't see it anywhere except in Cost analysis.
I came across an article that this type of resource is no longer supported.
Is it possible that this is the reason I can't find it anywhere?
https://learn.microsoft.com/en-us/azure/postgresql/migrate/whats-happening-to-postgresql-single-server

I looked in the deployment templates, we have this type of postgres resource:

"resources": [ { "type": "Microsoft.DBforPostgreSQL/servers", "apiVersion": "2017-12-01-preview", "name": "[parameters('serverName')]", "location": "[parameters('location')]", "tags": "[parameters('tags')]",
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Azure Database for PostgreSQL resource not showing up in Azure portal

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