Clarity - I see my website recording with styling on pc on browser, not on device or hybrid software

Question

I've developed a web app, and setup up Clarity by manual script.

The recording is working well opening it by browser on a pc.

Trying to open the web app on browser on a mobile device or in a native C# layer with a WebView2 solution integrated, I see my website with no styling.

How can I make it work?

Answer 1

@Ferro, Enrica, Thanks for posting in Q&A. From your description, your issue seems with Clarity for Mobile Apps. Based on my researching, the following link describe this. You can see if it can help.

https://learn.microsoft.com/en-us/clarity/mobile-sdk/mobile-sdk-overview

However, if the issue still persists, please contact Clarity support to help on this.

https://support.microsoft.com/en-us/contactus/

Thanks for your understanding.

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