English is not accepted as chosen language

Question

Hi,

I have chosen "English" in my Microsoft-Profile because the auto-translation of the documents into German decreased the quality and reliability.

It even is in the Learn-Profile:

The modules itself are now shown in english:

...but when I click on "Launch Excercise", it still opens them in German:

Worse: In the URL for these I cannot even switch "de-de" to "en-us" - because then I get an 404. And at the bottom of the page there`s no option to switch language.

How do I resolve this issue?

Answer 1

The issue you're experiencing is likely tied to the way the language preferences and URLs are configured for the Microsoft Learn platform. Here are steps to try resolving the problem:

1. Verify Your Microsoft Learn Profile Language Settings

• Double-check that your Microsoft Learn Profile is explicitly set to English in the language preferences.
  • You can access this in your Microsoft Learn Profile settings.

2. Adjust Your Browser Language Settings
   • Ensure your browser's default language is set to English (United States).
   • In most browsers:
     • Go to settings > language.
     • Move English (United States) to the top of the priority list.
3. Modify the URL Parameters

• If you encounter a 404 when switching the language manually in the URL (e.g., from de-de to en-us), this suggests that the English version of that particular exercise might not be available in the same format.
  • Instead, try accessing the main course/module in English directly from the module list and navigating back to the exercise.

4. Clear Cache and Cookies

• Cached settings might cause the platform to default to German despite your preferences. Clear your browser’s cache and cookies, then retry accessing the course in English.

If the issue persists, you can report it directly to Microsoft Learn Support:

• Scroll to the bottom of any Microsoft Learn page and click Report an issue.
• Provide a detailed explanation, including your settings, steps to reproduce the issue, and screenshots if possible.
• Try accessing the course in a different browser or device to check if the issue is specific to your current setup.