Email about Service 360 Health Summary

Question

Hi,

I received an email about Service 360 Health Summary. Below is a part of the content.

You're receiving this email because you are the Primary Dev Owner for services with active S360 action items, a delegate for these items, or directly assigned action items by KPI Owners. If you don't own a service in the Service Tree, certain links may direct you to the closest person in your reporting chain who does. You'll find your action items in their view.

I would like to know that is this email safe and what should I do?

Also, after receiving this email, my Copilot for Microsoft 365 is unable to add new extension. Are these issues related to each other?

Answer 1

The email is safe, and it is intended to inform you about your responsibilities and action items related to the services you manage.

Regarding the issue with Copilot for Microsoft 365 being unable to add new extensions after receiving this email, it is unlikely that these issues are directly related. The Service 360 Health Summary email is a notification about your service responsibilities, while the issue with Copilot for Microsoft 365 could be due to other factors such as permissions, settings, or technical issues.

Thanks, 

Prasad Das

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