I'm trying to start a workspace in Custom Translator but my keys are not being accepted

DB 0

Trying to create a workspace in Custom Translator and it is asking me for my keys, I have tried to enter both and am selecting the correct region but neither from keys and endpoints in Translator is working. Am I doing something wrong? New to this so any help appreciated!

Saideep Anchuri 585 Reputation points Microsoft Vendor

2024-11-18T09:34:02.3866667+00:00
Hi DB

Welcome to Microsoft Q&A Forum, thank you for posting your query here!

Sorry for the inconveniences that caused. Looks like this issue occurred for certain amount of time and got fixed.

Try Clear browser cache and cookies and also try using a different browser.

Thank You.
Saideep Anchuri 585 Reputation points Microsoft Vendor

2024-11-19T04:32:14.1733333+00:00

Hi DB

Regarding these few customers are facing similar kind of issue. so, we have reached to concerned team. Will get back to you as soon as we have an update.

Thank You.
Saideep Anchuri 585 Reputation points Microsoft Vendor

2024-11-19T06:31:51.3933333+00:00

Hi DB

The issue has been resolved now. Could you please check and verify from your end and do let us know if you face any issues.

Thank You.
Saideep Anchuri 585 Reputation points Microsoft Vendor

2024-11-20T00:45:35.12+00:00

Hi DB

Following up to see if the given response was helpful.

Thank you.
Saideep Anchuri 585 Reputation points Microsoft Vendor

2024-11-21T00:39:06.64+00:00

Hi DB

We haven’t heard from you on the last response and was just checking back to see if the give response was helpful.

Thank you.

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I'm trying to start a workspace in Custom Translator but my keys are not being accepted

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