OUTLOOK contain AD'S

Question

I bought a copy of office with outlook included (stand alone office 2024) no subscription.

Why am I seeing Ad's in my email inbox?

Don't give that nonsense about outlook being free, I PAID for it.

Answer 1

Outlook.com is a free email service which contains ads. If you want to remove ads in Outlook.com, Microsoft offers premium Outlook features with Microsoft 365 subscriptions.

For more information, see Get premium Outlook features with Microsoft 365.

See https://support.microsoft.com/en-us/office/remove-ads-in-outlook-com-04b26618-d9d2-4534-83dc-77bd5c44e9bc

Answer 2

Hi @L P

Welcome to our forum!

Here are some steps you may refer to:

1. Check Your Account Settings: Ensure that you're signed in with the account associated with your standalone Office purchase. Sometimes, ads appear if you're using an Outlook.com address without a subscription.
2. Focused Inbox: Enable the Focused Inbox feature. This will move ads to the "Other" tab, making them less intrusive.
3. Ad-Free Option: Unfortunately, Microsoft has been integrating ads into Outlook for non-subscribers. To completely remove ads, Microsoft suggests subscribing to a Microsoft 365 plan. This might not be the answer you were hoping for, but it’s currently the only way to ensure an ad-free experience.
4. Provide Feedback: You can also provide feedback directly to Microsoft through the Outlook app. Go to Help > Feedback and explain your situation. This helps Microsoft understand user concerns and potentially make changes in the future.

Hope it helps.

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