Opening VM Settings is Slow - But Everything Else is Fast in Failover cluster Manager and Hyper-V

Question

Any time I try to open settings on a VM, whether that be through Hyper-V Manager or Failover Cluster Manager, and regardless of whether I open it on a host, from my desktop, it can take up to 5 minutes for the settings page to come up. This happens every single time. VM powered up or off makes no difference. Different hosts make no difference.

The cluster is a 4 node, running on brand-new Cisco UCS servers, 25Gbe networking, and Pure Storage SANs. Windows Server 2022 hosts.

Answer 1

Hi Mirza,

Hope you're doing well. The slowness can be triggerred by following reasons. Please follow the following steps:

1. Check Network Latency:__Verify the network latency between the Hyper-V Manager client and the Hyper-V hosts. High network latency can cause delays in loading the settings page.
2. Check PureStorage Configuration:__Confirm that the PureStorage array configuration is correct and that there are no issues with the storage connectivity.
3. Update Hyper-V Integration Services__Make sure that the Hyper-V Integration Services are up-to-date on the virtual machines. Integration Services help improve communication between the host and guest operating systems.
4. Review Hyper-V Host Logs:__Check the logs on the Hyper-V hosts for any errors or warnings that might be related to the issue. Event Viewer and Hyper-V logs could provide useful information.
5. Check for Windows Updates:__Confirm that all Hyper-V hosts and the management workstation have the latest Windows updates installed, including cumulative updates.
6. Examine Antivirus or Security Software:__Temporarily disable any antivirus or security software on both the Hyper-V hosts and the management workstation to see if it has any impact on the loading time.

I hope this helps.

Best Regards,

Ian Xue

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Answer 2

Hi lan Xue,

We have already gone through your 6 options, but unfortunately not fix the issue.