How to fix my DRIVER_POWER_STATE_FAILURE and WIN32K_POWER_WATCHDOG_TIMEOUT errors

Question

When i use the vpn and when i leave the computer powered on stuck my computer and got blue screen it says DRIVER_POWER_STATE_FAILURE severel time i got WIN32K_POWER_WATCHDOG_TIMEOUT I will visit the event viwer i see the Event 17 ESIF errors and i'm update my all drivers and system updates bios updates but not solve the problem

my computer specs -

MSI pulse gl76

16gb ram

nvidia rtx3060 gpu

i7 12th generation

help me.....

Answer 1

Hello,

The “DRIVER_POWER_STATE_FAILURE” and “WIN32K_POWER_WATCHDOG_TIMEOUT” are Blue Screen of Death (BSOD) errors typically related to driver issues or power state transitions, particularly when the computer is going to or coming out of sleep or hibernation modes. The Event 17 ESIF errors suggest there might be issues with the Energy Subsystem in Windows.

Here are some steps you can follow to troubleshoot these issues:

Check for Driver Updates:

Although you’ve mentioned updating all drivers, it’s important to double-check, especially for graphics, chipset, network, and audio drivers. Visit your device manufacturer’s website to ensure you have the latest driver versions.

Then check the network card driver settings in device management, clear the Allow the computer to turn off this device to save power check box.

Power management setting on a network adapter - Windows Client | Microsoft Learn

Turn Off Fast Startup:

Go to Control Panel > Hardware and Sound > Power Options > Choose what the power buttons do and click on Change settings that are currently unavailable. Then, uncheck “Turn on fast startup (recommended)” and click Save changes.

Run Windows Memory Diagnostics:

Type mdsched.exe into the Start menu and run the Windows Memory Diagnostic tool to check for memory issues.

Since you mentioned using a VPN, try disabling or uninstalling the VPN software temporarily as this could be causing issues with your system’s power state.

Best Regards,
Hania Lian

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Answer 2

problem not resolved i should update the all drivers and update the laptop to the latest winsows 24H2 update and reinstall ipf drivers updates and problem got continuously what should i do now