how to delete azure microsoft account without access cause to double authentication

Alexandre Marillesse 0

how to delete an azure account with which I have just the password, but double authentication? is what the support of microsoft wants to get off their ass and see it at worst with me in private, since I do not like to leave traces on the internet

comment supprimer un compte azure ,avec lequel j'ai juste le mot de passe , mais la double authentification ? est ce que le support de microsoft veut bien se bouger le cul ,et voir ça au pire avec moi en privé , étant donné que je n'aime pas laisser de traces sur internet

Cordialement

Goutam Pratti 665 Reputation points Microsoft Vendor

2024-11-13T08:56:31.6366667+00:00
Hello @Alexandre Marillesse ,

Thank you for reaching out Microsoft Q&A :)

I understand the frustration of being locked out due to two-factor authentication, and I’m here to help guide you through the next steps.

Since you’re unable to access your Azure account with 2FA, here’s what you can do:

If there’s another admin on the tenant, they can help reset your multi-factor authentication (MFA) settings.

If you're the sole admin, you’ll need assistance directly from Microsoft support to reset your MFA credentials. Since you've already contacted them, could you provide me with the case number? I’ll follow up on it internally and reach out to you.

Please let me know if you have any other questions. We’re here to make sure this gets resolved for you as quickly as possible.

Best regards, Goutam Pratti.
Goutam Pratti 665 Reputation points Microsoft Vendor

2024-11-15T02:10:19.9733333+00:00

Hello @Alexandre Marillesse

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Goutam Pratti 665 Reputation points Microsoft Vendor

2024-11-15T08:13:43.76+00:00

Hello @Alexandre Marillesse

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Alexandre Marillesse 0 Reputation points

2024-11-19T12:21:24.77+00:00

hi ,

how to contact support on your site and for the problem? can you highlight on the microsoft site the coordinates of the support or hypertext links, as well as the different categories to contact the support ?

Regards
Goutam Pratti 665 Reputation points Microsoft Vendor

2024-11-20T06:36:11.23+00:00

Hello @Alexandre Marillesse ,

we can connect offline and discuss further on this.
Here my contact details: Please send me an email to 'azcommunity@microsoft.com' with Sub - Attn: gpratti and following details in the email body:Link to this thread/post.
Goutam Pratti 665 Reputation points Microsoft Vendor

2024-11-21T08:14:50.16+00:00

Hello @Alexandre Marillesse ,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Alexandre Marillesse 0 Reputation points

2024-11-22T09:28:52.25+00:00

I don’t understand, I tried to send to the following address but it doesn’t work

AzCommunity@microsoft.com

Regards

1 answer

Alexandre Marillesse 0 Reputation points

2024-11-22T09:28:32.4733333+00:00

I don’t understand, I tried to send to the following address but it doesn’t work

AzCommunity@microsoft.com

Regards
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