Hi Seth Abady,
Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.
Upgrading an Azure Kubernetes Service (AKS) cluster from version 1.24.9 to 1.28.13 involves several considerations. When you upgrade a supported AKS cluster, you can't skip Kubernetes minor versions. You must perform all upgrades sequentially by major version number. For example, upgrades between 1.14.x -> 1.15.x or 1.15.x -> 1.16.x are allowed. 1.14.x -> 1.16.x isn't allowed. You can only skip multiple versions when upgrading from an unsupported version back to a supported version. For example, you can perform an upgrade from an unsupported 1.10.x to a supported 1.12.x if available.
It provides a clear explanation of how to upgrade a cluster. Please review it and let me know if you encounter any problems. Upgrade an Azure Kubernetes Service (AKS) cluster
If no upgrades are available, create a new cluster with a supported version of Kubernetes and migrate your workloads from the existing cluster to the new cluster. AKS does not support upgrading a cluster to a newer Kubernetes version when no upgrades are available.
If you have any further queries, do let us know.