How to keep specific email address open in outlook on multiple windows devices that are used by mutiple users , using GPO?

Question

Dears, I need your urgent support. I need to keep specific email address open in outlook on multiple windows devices that are used by mutiple users, using group policy in active directory? Forex: John and Sara using one device and each of them have an account on the device, they need when they login to this device to find the email (occ@itbuilders.com.sa ) automaticly login in the outlook.

Answer 1

Hi @Sanaa Al-Tamimi

Welcome to our forum!

Here are the steps you may refer to:

1. Create a Shared Mailbox:
   • Ensure the email address (e.g., occ@itbuilders.com.sa) is set up as a shared mailbox in your Exchange environment.
2. Configure Outlook Profile via Group Policy:
   • Open the Group Policy Management Console (GPMC) on your domain controller.
   • Create a new Group Policy Object (GPO) or edit an existing one.
   • Navigate to User Configuration > Policies > Administrative Templates > Microsoft Outlook > Account Settings > Exchange.
   • Enable the policy Automatically configure profile based on Active Directory Primary SMTP address.
3. Set Up the Shared Mailbox in Outlook:
   • In the same GPO, go to User Configuration > Preferences > Control Panel Settings > Mail.
   • Create a new Mail Profile and configure it to include the shared mailbox (occ@itbuilders.com.sa).
   • Ensure the profile is set to be the default profile for all users.
4. Deploy the GPO:
   • Link the GPO to the appropriate Organizational Unit (OU) that contains the user accounts for John and Sara.
   • Ensure the GPO is applied to the devices they use.
5. Test the Configuration:
   • Have John and Sara log in to their respective accounts on the device.
   • Open Outlook to verify that the shared mailbox (occ@itbuilders.com.sa) is automatically configured and accessible.

This setup ensures that whenever John or Sara logs into any device within the domain, the specified email address will be automatically configured in Outlook.

Hope it helps! 

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