can't turn on or charge, and cannot enter recovery mode

Question

Today, the battery cannot be fully charged and cannot be turned on. The room is at room temperature. Press and hold the power button to charge and replace the charging cable. I tried to turn on the recovery mode, but it cannot be turned on

Answer 1

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Questions about HoloLens devices are not currently covered on Q&A. The HoloLens/HoloLens Development tag is specifically for technical questions about developing applications for HoloLens. For questions about using or configuring your device please check out the documentation and support options at https://docs.microsoft.com/hololens.

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